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FAQ

First Time Orders

Important: First time customers paying by Credit Card will require verification of their identification. To enable us to complete your order, we may require that you supply us with the following information:

  • a copy of your photographic driver's licence verifying your identity and billing address, and;
  • if the billing address, differs from the address specified on your licence, proof of address will be required in the form of a bank statement or other relevant documentation.

The privacy of your personal information is important to us.